Política de envío

At AuraAthletica, we are committed to getting your order to you as quickly and efficiently as possible. We understand that waiting for your new fitness gear can be exciting, and we aim to provide you with a smooth and reliable shipping experience. Here’s everything you need to know about our shipping policy:

Processing Time:

• Orders are typically processed within 1–2 business days, depending on product availability. You will receive an order confirmation and tracking number once your items have shipped.

Shipping Times:

• Standard shipping typically takes between 5–14 business days, depending on your location.
• For international orders, delivery times may vary based on the destination country.

Guaranteed Timeliness:

• We strive to ship all products within 2 weeks from the date of purchase. If, for any reason, your product has not been shipped within 14 calendar days, you will receive 25% of the product price back as a token of our appreciation for your patience.

How to Qualify for the Refund:

• If your order takes longer than 14 days to ship, please contact our customer service team at lorenzoshopify@outlook.com with your order number. We’ll verify the delay and promptly issue the 25% refund.

Delivery Tracking:

• Once your order is shipped, you’ll receive a tracking number that allows you to follow the journey of your package in real-time.

We appreciate your understanding and are here to assist you every step of the way. If you have any questions or concerns, don’t hesitate to reach out to our customer service team!

Thank you for choosing AuraAthletica—we’re excited to be part of your fitness journey!